Delivery

We offer complimentary shipping on all orders delivering in the United States, Mexico, and Canada. Orders are dispatched chronologically and once the order has left our workshop a notification email will be sent along with a tracking number. Tracking updates will initiate once the package has been scanned by the carrier.

  1. Orders may take 3 to 5 business days to be dispatched, plus an additional 6 to 8 days to be delivered.

  2. Delivery times will vary according to the parcel’s destination.

  3. Delivery service will be selected according to the parcel’s total weight and destination.

Returns

Customers may request a return for any belt or wallet purchased on the Monarca website for a full refund up to seven calendar days from the delivery date. Returned products must be new, unworn, unaltered, and must include the original packaging.

  1. Returned items that do not comply with the requirements previously mentioned will be refused.

  2. Original packaging includes: tags, protective pouch, decorative ribbon, accessories (if applicable), invoice cover, return slip, and the invoice itself.

  3. We possess the right to decide whether or not an item meets the requirements to be returned/refunded after inspection.

  4. Products listed under the miscellaneous collection are all final sale and cannot be returned.

  5. Customer is responsible for all return shipping expenses.

  6. International orders are not eligible for returns.

  7. Customer is expected to ship back the returned item(s) within 48 hours of receiving our confirmation email.

  8. Refunds will be issued once we have received the returned items and verify their conditions.

  9. All returns initiated passed the seven day time frame will be respectfully denied.

  10. To initiate a return, click here.